Note
The first forty-eight hours after storm damage
What to do, in what order, and what not to sign.
Get quotes instead
Three questions, up to three contractors, nothing charged.
Your request is in.
We are matching it now against roofing contractors working in Norco and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
Safety, then photographs
Stay off the roof. Photograph from the ground, from inside, and from every angle, dated, before anything is touched or covered.
Stop the water
A tarp is the right first job and is normally a recoverable cost under the policy. Keep the receipt. It is not a repair and should not be priced as one.
Get an assessment before you file
Knowing the scale of the damage before you call the insurer avoids filing a claim that lands under your deductible and sits on your record for nothing.
Do not sign on the doorstep
After a storm, crews arrive from out of the area. Some are excellent. The paperwork they hand over sometimes assigns your claim benefits to them, which is a decision worth making slowly and not on the porch.